Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.      All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, 'Drop-off'  appointments are available. A 'drop off' means you could bring your pet at the time that works best for you before 9am and leave him/her with us for a few hours. We will ask you to drop off' in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and to give you discharge instructions and a pick up time!

For the safety of all animals in our care, we require that all vaccinations be up to date. We make every effort to make our patients feel comfortable during their visits, even though they may be a little uneasy about new people, new surroundings and other pets.